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Hotel Excelsior Zermatt Exterior photoHotel Excelsior Zermatt Room photoHotel Excelsior Zermatt Room photo

Hotel Excelsior: Rooms, Photos and Reviews

•
8.5|Great
Check rooms and rates
From$332 /nightOnly on Our Website-10%
Check-in
09Nov
Check-out
10Nov
Guests
2 Guests
Key details

About This Property

Hofmattstrasse 38, Zermatt, 3920
-
Close to the Matterhorn Museum
Great
8.5
9.4
/10
4.8
/5

Family-run 3-star hotel with Matterhorn views and free shuttle in Zermatt

Location & Access

Hotel Excelsior sits 400 metres from the Gornergratbahn and Sunnegga Express funicular stations. A free shuttle service takes guests to major attractions and mountain railways throughout Zermatt. The Matterhorn Museum, Wolli Land playground, and Schwarzsee lake are all within walking distance or a short ride.

Dining

The hotel operates two themed restaurants: La Ferme serves French and Swiss cuisine on a summer terrace. A cozy bar offers an additional space for relaxation after outdoor activities. Outdoor dining options are available on the summer terrace during warmer months.

Rooms & Views

Sunny south-facing rooms provide direct views of the Matterhorn from private balconies. The hotel offers diverse room types including Deluxe Double Rooms and Economy Double Rooms, all with free Wi-Fi. Heated floors and heated towel rails come standard in every guest room.

Services & Amenities

A minimarket on site allows guests to purchase essentials without leaving the building. Packed lunches are available for early departures or day trips into the mountains. Room service and luggage storage are provided, and the hotel accepts pets.

Highlights

Location: 400 metres from Gornergratbahn and Sunnegga Express

Rooms: South-facing rooms with Matterhorn balconies

Dining: La Ferme restaurant with summer terrace

Family: Children's playground and ski storage

Service: Free shuttle to major attractions

Pet-friendly: Pets accepted

Must-do experiences

  • Take the Gornergrat train for breathtaking views of the Matterhorn.
  • Savor raclette at Restaurant Schaferstube for a traditional meal.
  • Hike to Riffelsee for stunning reflections of the mountain.
  • Visit the Matterhorn Museum for insights into Zermatt's history.
  • Explore the Zermatt Market on Wednesdays for local crafts and treats.

Pick your preferred room type

Hotel Excelsior features double rooms, family suites, and more, including breakfast, free cancellation, and special offers
  • Single Room
    2 persons
    140 sq. feet
    1 Single bed
    Heating
    Shower
  • Double Room Balcony Matterhorn View
    2 persons
    250 sq. feet
    2 Single beds
    Balcony
    Heating
  • Deluxe Double Room Balcony Matterhorn View
    2 persons
    315 sq. feet
    2 Single beds
    Balcony
    Heating
Show all rooms

Room Rates & Availability Calendar

See current rates and open dates for your stay now!

Amenities

Hotel Excelsior provides amenities for a comfortable stay and memorable moments
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Guest Parking

  • No parking available.

Services

  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location of Hotel Excelsior

Hofmattstrasse 38, Zermatt, 3920
Map view
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1200 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
A fascinating museum showcasing Zermatt's rich history, including its mountaineering heritage and local culture.
Gorner Gorge
Gorner Gorge
20 minutes' walking
An impressive natural gorge with striking rock formations; features scenic pathways and is ideal for photography.
Kapelle Winkelmatten
20 minutes walking
A charming chapel surrounded by alpine beauty, known for its peaceful atmosphere and stunning mountain views.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes' walking
An outdoor adventure park featuring an array of treetop courses and zip lines, perfect for families and thrill-seekers.
Hiking Trails
1 minute walking
Multiple scenic trails accessible from the hotel for all skill levels, including routes with breathtaking Matterhorn views.
Wellness Spa Services
5 minutes' walk
Nearby spas offer relaxation treatments and massages to rejuvenate after a day of adventure in the breathtaking Alps.
Take it Doner
Take it Doner
5 minutes' walk
A casual eatery specializing in delicious doner kebabs, perfect for a quick meal with fresh, local ingredients.
Restaurant Spycher
10 minutes' walk
Cozy Swiss restaurant known for its fondue and raclette, boasting a charming alpine atmosphere and local specialties.
The Pink Elephant
10 minutes' walk
A lively bar featuring live music and a vibrant atmosphere, perfect for an evening out with friends or a relaxing nightcap.
Zermatt Cinema
15 minutes' walk
A charming cinema showcasing recent films in a cozy setting, providing a perfect indoor activity for all ages.
Local transport options
  • City Centre
    Zermatt 2 min  ·  400 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 6 min  ·  1700 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
A full breakfast is served at the price of CHF 1.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25

Guest Reviews & Ratings

Read what previous guests have said about their stay at Hotel Excelsior
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.3/10
Free Wi-Fi
8.9/10
Location
9.5/10
Staff
8.8/10
Value for money
8.2/10
Pros
Matterhorn views
Attentive staff
Hotel location
Room cleanliness
Cons
Mattress comfort
Breakfast variety
Guest reviews
based on 111 reviews
4.5/5
based on 583 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Excelsior
Is it possible to arrange for a driver to pick me up from the train station upon my arrival?
12 November 2024
Transport from the train station to Hotel Excelsior is provided free of charge.
Are there any fees associated with bringing a small dog during my stay?
19 December 2024
Small dogs are allowed free of charge.
If I arrive at the hotel before the check-in time, can I leave my luggage with you?
5 January 2025
Luggage storage is available for guests arriving early.
Is there an elevator available for guests in the hotel?
23 April 2025
Yes, there is an elevator in Hotel Excelsior for guest convenience.
What time is breakfast served at the hotel?
15 May 2024
Breakfast is served from 7:00 to 10:00 a.m. in Restaurant La Ferme.
Are towels provided in the guest rooms?
30 June 2024
Yes, towels are provided for all guests.
Can you tell me if there are rooms with balconies available?
2 August 2024
Rooms with balconies are available, subject to availability at the time of booking.
What type of dining options are available at the hotel?
22 March 2025
There are two restaurants, Luna and La Ferme, offering a variety of local specialties and international cuisine.
Are there any nearby restaurants or attractions that visitors can easily access?
8 February 2025
For a list of nearby restaurants, attractions, and public transport options, please refer to the property surroundings section.
Is there parking available at the hotel?
10 April 2024
Unfortunately, there is no parking available at Hotel Excelsior.
Is a spa or wellness center part of the hotel facilities?
9 July 2024
There is no spa or wellness center at Hotel Excelsior.
Does Hotel Excelsior offer any packages or activities for nature experiences?
28 January 2025
The hotel provides local knowledge and support for outdoor activities to enhance your mountain experience.

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